Cookies

This page lists what this website sets in your browser, who sets it, what it is for and how long it lasts. We ask before turning on anything beyond what the site needs to run, and this page is where you can check what that choice covers.

What we set and why

When you first visit, a banner asks you to accept cookies or accept essential only. Choosing "Accept cookies" turns on Google Analytics and Microsoft Clarity, which help us understand how the site is used so we can improve it. Choosing "Accept essential" keeps those two off; the cookies below that are marked essential are set either way, because they are what makes the site and our AI wellness assistant work at all. You can change your mind at any time by clearing your browser's site data for this domain and reloading the page.

Turning on Microsoft Clarity also sets a group of Microsoft cookies (MUID, SRM_B, MR, SM and ANONCHK, below) that Microsoft's own documentation describes as part of its advertising and cross-site identity infrastructure, alongside their analytics use. Clarity sets these automatically as part of its script, as a side effect of running Clarity rather than of any advertising tag on this website: this website carries no Bing or Microsoft advertising tag, and we cannot switch off Microsoft's advertising use of these cookies while keeping Clarity's analytics.

Our AI wellness assistant

Our AI wellness assistant always loads on this site, whatever you choose in the cookie banner, so that anyone can start a conversation straight away without first accepting cookies. Its provider sets the __cf_bm cookie listed above for bot protection before you make any choice. That cookie is not something we can switch off and still offer a working chat, and we are not describing the widget as cookie-free: it does set a cookie, and this is what it is for. The assistant tells you it is AI, not a person, at the start of the conversation.

Embedded content

This website does not currently embed a Google map, a video or any other third-party iframe on its pages. If that changes, any such embed will load only once you choose to load it, by clicking a button in its place, and will set its own cookies under that third party's own terms, separate from the cookies listed above.